Privacy Policy

1. Who we are

Arpanet BV is a company established in the Netherlands and is the controller for the personal data processed through this website.

You can reach us about any privacy matter, or to exercise your rights, at info@arpanetbv.com.

2. Scope of this statement

This is a brochure website with no user accounts, no login and no online intake forms — when you want to reach us, you contact us by email. There is therefore no product, billing or account data involved here; this statement is limited to the personal data described below.

3. The personal data we process

Contact data you send us: when you choose to email us, we receive whatever you include, typically your name, your email address and the content of your message.

Technical and log data: when you visit, our hosting infrastructure records standard server/access logs needed to deliver and secure the site (such as your IP address, the date and time, the pages requested and your browser/user-agent).

Aggregated analytics (only with your consent): if you select “Accept all” in the cookie banner, we collect privacy-friendly, aggregated usage statistics. We do not build advertising profiles and do not track you across other sites.

We do not process special categories of data (Art. 9 GDPR), payment data, or account data through this website.

4. Purposes and legal bases

We process personal data only where we have a legal basis under Article 6 GDPR. Each purpose and its corresponding basis is set out in the table below. Where we rely on our legitimate interests (Art. 6(1)(f)), those interests are operating and securing the site, preventing abuse, responding to your enquiries and understanding aggregate usage; you can object to processing based on legitimate interests.

5. Cookies and analytics

We use a small number of strictly necessary items and, only with your consent, privacy-friendly analytics. Non-essential cookies and similar storage are placed only after you consent, in line with the Dutch Telecommunications Act (Telecommunicatiewet). See the Cookie Policy for the full list and how to manage your choice.

6. Recipients and processors

We do not sell personal data and do not share it for advertising. We disclose data only to processors acting on our instructions under data-processing agreements — principally our hosting/CDN provider, our email provider and, where analytics is enabled, our analytics provider — and to authorities where we are legally required to do so.

7. International transfers

We aim to keep processing within the EU/EEA. Where a processor processes data outside the EEA, we rely on an appropriate transfer mechanism under Chapter V GDPR — an adequacy decision or the European Commission’s Standard Contractual Clauses, with additional safeguards where needed.

8. Retention

We keep enquiry and contact correspondence for as long as needed to handle your request and for a reasonable period afterwards for our records, then delete or anonymise it unless a longer period is required by law. Server/access logs are kept for a short period for security and diagnostics. Consent and preference cookies last as described in the Cookie Policy.

9. Security

We apply appropriate technical and organisational measures — including encryption in transit (HTTPS), access controls and the principle of data minimisation — to protect personal data against loss, misuse and unauthorised access.

10. Automated decision-making

We do not carry out automated decision-making, including profiling, that produces legal effects concerning you or similarly significantly affects you.

11. Your rights

Under the GDPR you have the right to access your data and to rectification, erasure, restriction of processing and data portability; to object to processing based on legitimate interests; and to withdraw consent at any time (withdrawal is as easy as giving it, by re-opening Cookie settings), without affecting processing carried out before withdrawal.

To exercise any of these rights, contact us at info@arpanetbv.com. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, autoriteitpersoonsgegevens.nl) or with the supervisory authority in your country of residence.

12. Changes

We may update this policy from time to time; the version dated above is the one in effect, and material changes will be reflected on this page.

Purposes, data and legal bases